Rating Guidelines and Content Policy

Rating Scale

When rating a vendor, use the full 1–5 star scale to reflect your honest experience:

• 5 stars — Excellent. Outstanding product quality, fast shipping, great communication, everything as expected or better.
• 4 stars — Good. Solid experience with minor issues that didn't significantly impact your satisfaction.
• 3 stars — Average. Acceptable but with noticeable room for improvement. Mixed experience.
• 2 stars — Poor. Significant issues with product quality, shipping, communication, or accuracy.
• 1 star — Terrible. Major problems, unacceptable experience, or a complete failure to deliver.

What Makes a Good Review

• Based on real experience — Only review vendors you have actually purchased from
• Specific and detailed — Mention products by name, describe shipping times, packaging, and product quality
• Honest and balanced — Include both positives and negatives; no vendor is perfect
• Relevant photos — Product images, packaging, shipping condition, or lab results

Prohibited Content

Reviews that contain any of the following will be rejected during moderation:

• Fake or fabricated reviews — Reviews not based on actual purchase experience
• Spam or promotional content — Advertising, referral links, or self-promotion
• Profanity or personal attacks — Directed at vendors, staff, or other reviewers
• Competitor disparagement — Reviews written primarily to harm a competitor
• Conflict of interest — Reviewing your own business or a direct competitor
• Irrelevant content — Reviews that don't relate to the vendor's products or services

Photos Policy

Uploaded photos must be relevant to your review: product images, packaging, shipping condition, or lab test results. Do not upload photos containing personal information, inappropriate content, or images unrelated to the review.